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Simple answers to frequent questions

Learn more about MYGEOTRANS LLC
Frequently asked questions
We're flattered you want to know more

Still have questions? We've got answers. Email us or give us a call.

  • We'd love to hear from you. Feel free to reach out via our contact form or give us a call. We will try to get back to you in less than 24 hours.

  • We are proudly located in Fitchburg.

  • All of New England

  • We are available 7 Days a week and our Drivers transport 24/7 . If you ever have a question, don't hesitate to reach out!

  • Most major credit cards are accepted and can be taken when you book your reservation. Corporate clients can also arrange for direct billing.

  • We're glad you asked! What sets us apart is our commitment to our customers and our enthusiasm for what we do.

  • We advise booking as soon as you confirm your travel plans to ensure vehicle availability. At a minimum, please allow 48 hours. We do understand emergencies happen and you can always contact us by calling or texting 845-6702-6346

  • If you are booking a reservation, the best way to connect is calling or texting 845-670-6346

  • To change a reservation, connect with us by calling or texting 845-670-6346.

  • The vehicle scheduled for your transportation will typically be a Mini-Van.

  • Our drivers are safety professionals. They are highly trained to provide safe, prompt, and efficient transportation for all our guests. They are also very friendly and would love to help accommodate a comfortable riding experience for you.

  • Our vans are wheelchair equipped, we can make reasonable accommodation for pets, infants, or any other special needs you may have. You are more than welcome to leave a child-seat in our temporary possession to ensure that we have the proper seat for your child for drop off and pick up. Make sure to connect with us by calling or texting 845-670-6346

  • Yes, we can. Please connect with us by calling or texting 845-670-6346 to discuss.

  • We value your feedback! Please contact our customer service at 845-670-6346 or fill out the feedback form on our website.

  • Our vehicles are regularly sanitized, and our drivers undergo thorough background checks and safety training. We also adhere to local COVID-19 guidelines to ensure a safe environment.

  • If you believe you left something in one of our vehicles, please contact our customer service at 845-670-6346 with your booking details, and we’ll assist in locating your item.

  • Yes, you can request a preferred driver or vehicle type when booking your ride, subject to availability.

  • We offer accessible vehicles and are happy to help passengers with special needs. Please inform us of any requirements when booking.

  • Yes, we provide special rates for corporate clients and group bookings. Contact our corporate services team for details.

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We would love to hear from you!